Data We Collect
To operate our platform efficiently and securely, w12 collects various types of information from users. This includes personally identifiable data provided during account registration such as name, email, date of birth, and identity verification documents.
We collect device and browser details automatically including IP address, browser type, and device identifiers to enhance performance and detect fraud.
Our system also stores local payment details required for transactions in INR, ensuring compliance with Indian financial regulations.
Cookies and tracking technologies are used to personalize your experience, analyze usage, and improve functionality.
How We Use Your Data
w12 uses collected data primarily to provide betting and casino services, process transactions, verify identity, and improve platform security.
Personal data also supports communication regarding account management, promotions, and updates, always respecting your communication preferences.
We analyze usage data to optimize user experience, deliver personalized content, and prevent fraudulent or unauthorized activities.
Cookies & Tracking Technologies
Our platform employs cookies to remember preferences and enable key functionality like login persistence and session management.
Third-party cookies may be used for analytics and advertising purposes, while you retain the control to manage cookie preferences through your browser settings.
Disabling cookies may impact functionality and limit your experience on w12.
Data Security & Storage
w12 adopts advanced encryption and secure storage protocols to protect your data against unauthorized access, alteration, or destruction.
Data is retained only as long as necessary for legal compliance, dispute resolution, or legitimate business purposes.
Regular security audits and adherence to Indian data privacy laws help safeguard user information consistently.
Sharing Your Data
w12 does not sell your personal data. We may share information with trusted third-party service providers who support platform operations, such as payment processors and identity verification firms, strictly under confidentiality agreements.
We comply with legal requests from authorities as required by Indian law.
Any third-party link on our platform is governed by that provider’s privacy policies, and w12 is not responsible for external sites.
Your Privacy Rights
Indian users have the right to access, correct, or request deletion of their personal data held by w12, subject to legal and regulatory requirements.
You may update your communication preferences, opt out of marketing messages, and control cookie settings at any time through your account dashboard.
To exercise these rights or for any privacy-related inquiry, please contact our support team at [email protected].
Policy Updates
w12 may update this Privacy Policy periodically to align with evolving regulations and technologies. Changes will be posted prominently, and users are encouraged to review this page regularly.
Your continued use of our services after updates signifies your acceptance of the revised policy.
Find Out More
Learn about responsible play on our Responsible Gaming page, or get answers to privacy and account questions in our FAQ.
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